Booking Terms

General
Booking of apartments assume a stay of at least 3 nights

Your booking request
Once we have received your booking request, we were let you know as soon as possible availability of apartment(s) for the requested period and email you our official offer with property details, exact booking period, number of persons, calculation the cost of accommodation and possibly additional services.

Deposit for final booking confirmation
In our official offer we will inform you also about amount of the necessarily initial payment – deposit for final booking and how to pay it. Amount of deposit is 25% of total cost. We are pleased to accept the following methods of payment:
Bank transfer – Payment of deposit must be made in Euro, US$ or Croatian Kuna and must be clear of all bank charges, exchange rate variations, and any other deductions. Please ask your bank to detail your invoice number and name and clearly on the transfer. A copy of the transfer should then be sent by e-mail or faxed to us.
Credit Cards over PayPal.

Booking confirmation
Once we have received your initial payment (security deposit), we were email you final confirmation of your reservation.

Final payment
The balance of the rent is to be paid in cash directly to the owner upon your arrival and after visiting the apartment. It can be at any currency, Kuna, Euro, US$… We also accept bank transfers for the final balance payment with no extra charge (expenses on your account) or PayPal payment with +4.75% extra charge. The money with bank transfer must arrive to our account before your arrival. PayPal payment must be paid before your arrival or just upon your arrival

Check-in time
Check-in time is 3:00 pm or later

Check-out time
Check-out time is until 10:00am (unles otherwise agreed) !
If you wish a late check-out, after 10:00am, you will need to book 1/2 day/night.

Changing a reservation
If you wish to change your already confirmed reservation you can contact us by email or call the Nautic Apartments reservation service at +385 21 711 222 during the reservation service business hours, 8:00 am to 8:00 pm Monday to Friday and 9:00 am to 5:00 pm on Saturday and Sunday (GMT +01:00).
If the change is possible, there will be an additional charge of 20 Euro !

CANCELATION POLICY

    Once a booking has been confirmed by Nautic Apartments, should you wish to cancel your booking, any request for cancellation must be confirmed in writing
  • if you cancel more than 60 days before your arrival date we will send you back the entire deposit (30.00 euro administration rate will be charged)
  • if you cancel between 60 and 30 days before your arrival date we will send you back 50% the deposit (30.00 euro administration rate will be charged)
  • if you cancel less than 30 days before your arrival date you will not be reimbursed
  • Refunds will not be made for non-arrivals

LATE ARRIVAL AND/OR EARLY DEPARTURE POLICY:

  • For any late arrival and/or early departure by the guest after the arrival date and/or before the departure date the guest will remain liable for the full amount of the rental which covering the full period of renting.

HOUSE RULES

  • Only those guests included in the reservation will have the right of use of the apartment(s) and stay in the house
  • You are also expected to show consideration and respect towards your neighbors. Everyone expects a low level of noise from neighbors – please be considerate of noise, particularly in the evenings and at night. Any kind of parties, high music, or noises that could bother neighbors ARE STRICTLY PROHIBITED
  • We thank your cooperation on those issues and we hope you’ll understand that this rules are necessary for respect the neighbors
  • Neither Nautic Apartments nor the owner of the accommodation shall be made liable for any direct or indirect damages that may occur during the stay-period at the accommodation, including (but not exclusive to): injury to person or possession, losses because of fire, theft or criminal behavior. We are not either responsible of any problem with suppliers of services such as electricity, light or water but please let us know as soon as possible if any of this happens (00385912652222) so we may fix the problem
  • Booking an apartment(s) means that you accept this conditions, and you are expected to respect those